Frequently Asked Questions
General Questions
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What types of properties do you deal in?
At KV Infratech, we deal in residential, commercial, industrial, and free-hold properties across Greater Noida, Noida, Jewar, and the Yamuna Expressway.
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How do I list my property with you?
You can list your property by contacting our consultant, providing property details and documents, and we’ll handle promotion, buyer matching, and paperwork on your behalf.
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Is there a guarantee the property will sell?
While we strive to sell your property promptly, actual sale depends on market demand, pricing, documentation, and buyer interest. We commit to best efforts and continuous support.
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Can I rent out my property through KV Infratech?
Yes — we facilitate rental agreements for residential, commercial, and industrial premises, handling tenant screening, lease agreement, and ongoing support.
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How do you ensure property verifications?
We conduct title checks, legal document verification, site visits, and background checks to ensure each listed property is genuine and safe for clients.
Pricing & Support
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What are your commission or service fees?
Our service fees depend on the property type and transaction (sale, purchase, rental), and we ensure transparency — we’ll share the fee structure before proceeding.
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How can I make payments or service charges?
Payments can be made via bank transfer, UPI, or cheque as per mutual agreement. We’ll provide invoices and receipts for all services.
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Do you offer discounts or special packages?
Periodically, we introduce promotional offers or discounted packages for bulk listings or repeat clients. Contact us to know current offers.
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Are there hidden charges beyond the quoted price?
No — we maintain full transparency. All applicable charges, legal fees, and service costs are disclosed upfront in writing.
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What is your refund or cancellation policy?
If a service is canceled before major processing starts, partial refunds may apply. Detailed refund terms will be shared in our agreement.
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Do you assist with legal paperwork?
Yes — we assist with verification, drafting sale/rental agreements, and coordinating with legal professionals to ensure compliance.
Support & Security
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How do you protect client data?
We use secure servers, encrypted communications, and restrict access to personal data. Client confidentiality is a core priority at KV Infratech.
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What is your dispute resolution process?
In case of issues, we first mediate internally. If unresolved, alternative dispute mechanisms or legal routes may be pursued following our service agreement.
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Do you offer support after property transaction?
Yes, we continue to support after closing—whether for documentation, property handover, or clarifying any queries you may have.
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How can I report an issue or feedback?
You can report issues or feedback via email, call, or our website’s feedback form. We aim to address all client concerns promptly.
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How long does support continue?
We offer support for a defined period after the transaction, usually 30 days, and extended support can be arranged by agreement.
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